Churnless finds out why your customers leave, wins back the ones who are about to go, and recovers the payments that fail by accident. Your revenue keeps growing instead of leaking out the back door.
Free · works with Stripe · read-only to start · no card needed
They cancel
When a customer clicks cancel, Churnless asks why and offers what keeps customers like them: a pause, a discount, a better-fitting plan. If they still want to go, they leave in one click and you learn the real reason.
Cancel flow · exit survey · offers that fit the reason
Their payment fails
A lot of churn is accidental: an expired card, a bank decline, a payment that needs verifying. Churnless retries on a schedule suited to why it failed and sends friendly reminders with a one-tap card update.
Payment retries · reminder emails · in-app notice
They go quiet
Customers usually stop using a product before they cancel it. Churnless notices when usage drops or seats disappear, then sends a personal check-in email (you approve it first) or flags the account for you to call.
Usage alerts · check-in emails · session replays
Most retention tools take credit for every customer who clicked an offer, even the ones who were never going to leave. Churnless sets a small group of customers aside for comparison, so your report shows the revenue it actually saved you, checked again at 30, 60 and 90 days.
It also learns from those results. The offers and messages that keep your customers longest get used more, so it gets better every month.
One click, read-only to start. Within minutes you'll see how much churn cost you last quarter.
Failed-payment recovery starts right away. Add the cancel flow with a copy-paste snippet or a hosted page.
Revenue kept, payments recovered, and the real reasons the rest of your customers left.
Something else on your mind? Email us.
Connect Stripe with a read-only key and Churnless shows you how much revenue you lost last quarter to cancellations and failed payments, which customers it was, and what would have saved them. It takes about five minutes and nothing in Stripe changes.
Not during the audit — it is read-only. When you decide to switch protection on, Churnless asks for the extra permissions it needs to retry payments and apply the offers customers accept, and you choose which parts run.
Only if you let it. Every kind of email starts on ‘Ask me first’: Churnless drafts it, you approve it. Once you like what it writes, you can let a job run on its own, with daily limits, quiet hours and a single ‘pause all’ switch.
Churnless sets a small group of customers aside and leaves them alone, then compares them with everyone it helped. Your report shows the revenue it really kept — still paying 30, 60 and 90 days later — not just offers clicked.
The audit is free, with no card needed. Churnless is $200 a month (or $160 a month billed yearly), and the 14-day trial only starts when you turn protection on. You can cancel anytime.
Stripe today. The cancel flow works with any web app through a copy-paste snippet or a hosted cancel page.
Find out free in about five minutes. When you’re ready, Churnless is $200 a month, with a 14-day trial that starts when you switch protection on.