One platform. Every leak, sealed.
Detect, diagnose, decide, and save — an always-on retention engine working every account, so revenue stays on the books while you build.
From signal to save — in seconds.
Detect the signal
Usage dips, billing fails, a cancel click — Churnless catches the moment risk appears, across every account.
Diagnose the reason
AI scores risk and infers the real cause from behavior, history, and feedback — not a one-line survey guess.
Decide the play
It picks the save most likely to work: a pause, a plan switch, a recovery retry, or a human handoff.
Run the save
The play executes automatically and the outcome is remembered — making the next decision sharper.
Three engines. One job: keep your revenue.
Cancel Flows
Turn the cancel button into a reason-aware conversation that offers the right next step — not a blanket discount.
- Reason-aware paths
- Pauses, switches & offers
- Every answer becomes intelligence
Payment Recovery
Coordinate smart-timed retries, plain-language dunning, and an in-app payment wall so involuntary churn stops erasing MRR.
- Adaptive retry timing
- Clear recovery messaging
- In-app payment wall
Feedback Intelligence
Cluster cancel answers and replies into themes ranked by MRR impact, so you fix what's actually costing you.
- Themes ranked by MRR
- Sentiment & top asks
- Tied back to revenue