One place to understand and address churn.
Bring cancel flows, payment recovery, and customer evidence together. See what needs attention, enable the right actions, and track what actually happened.
From signal to a measured outcome.
Detect the signal
Connect Stripe and install usage tracking to bring billing events, cancel intent, and observed behavior into one customer timeline.
Diagnose the reason
Daily health scores and hourly behavior analysis surface accounts to investigate. Evidence and customer feedback help you assess the likely cause.
Decide the play
Configured offers are ranked using customer context and offer history: a pause, plan switch, discount, or human handoff.
Run the save
Enable the actions you want Churnless to run. Billing confirmations, email delivery, and measured outcomes stay separate from proposed actions.
Three engines. One job: keep your revenue.
Cancel Flows
Turn the cancel button into a reason-aware conversation that offers the right next step — not a blanket discount.
- Reason-aware paths
- Pauses, switches & offers
- Every answer becomes intelligence
Payment Recovery
Retry failed payments on a policy-based schedule for each decline type, and send plain-language dunning with a secure card-update link so involuntary churn stops erasing MRR.
- Retry schedule by decline type
- Clear recovery messaging
- Hosted card-update page
Feedback Intelligence
Cluster cancel answers and replies into themes ranked by MRR impact, so you fix what's actually costing you.
- Themes ranked by MRR
- Sentiment & top asks
- Tied back to revenue